Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Essential Resources for Care
Policy Review
Get expert assistance in reviewing your long-term care insurance policy to understand your coverage and benefits clearly.
Claim Support
Receive comprehensive support for initiating claims, managing documentation, and ensuring you understand reimbursement requirements for your long-term care insurance.
Care Options
Explore various care options, including in-home care and senior living, to find the best fit for your loved ones’ needs.
Get Personalized Support for Long-Term Care Decisions
Navigating long-term care insurance can be overwhelming. Let us help you understand your options and access the benefits you deserve.
✓ Receive expert guidance on insurance policies and benefits eligibility.
✓ Get assistance with claim initiation and required documentation.